We’ve helped institutions migrate from legacy on-premise systems — with hands-on support, zero disruption, and transparent all-inclusive pricing.
Our team visits your site to learn your unique rules, workflows, and pain points. We conduct a full audit of your current system, document every permit type, enforcement process, and integration, and identify quick wins for the transition.
We configure the SCS platform iteratively with your team — not through a rigid waterfall process. Your permit rules, pricing tiers, zone assignments, and communication templates are set up and reviewed in weekly sprints.
Deep integration with your identity systems (SSO, Shibboleth), student & employee information systems (PeopleSoft, Ellucian, Workday), payment gateways (TouchNet, CashNet), and LPR hardware. Our engineers work directly with your IT team.
Seamless transfer of permits, citations, customer records, and vehicle registrations. Historical data is validated and reconciled. A parallel run ensures both systems match before cutover.
Second in-person visit for hands-on training with your parking team, IT staff, and customer service representatives. Go-live with dedicated support team standing by. Ongoing dedicated account management from day one.
On-site go-live is included with every deployment. We accommodate on-site discovery workshopping when it benefits your team. Larger institutions typically receive both visits; smaller deployments are configured online with an on-site go-live.
A named PM who owns your implementation from kickoff to go-live and beyond. Single point of contact, always available.
We run both systems simultaneously before cutover, ensuring data integrity and giving your team confidence before the switch.
Working with Smarter City during our transition from our previous platform has been a breath of fresh air. They have worked with us to understand how we could adopt the way we have done things in the past to the way we will need to do them now.
Tell us about your current system and we’ll map out a migration plan specific to your requirements.
We’ll respond within one business day.